I have stayed at many hotels and resorts this year and I have never been around a better group of people than the customer service at Alsi resort! The manager was above amazing, my family was with me and all we have to say is thanks so much. Amazing views, Very clean room, new restaurant was charming and the night campfire will always be remembered and we as a family will definitely be back!
To say this is a resort is a flat out lie. I understand why they were the only hotel with vacancies midweek in the area. There was nothing on site that by definition would make it a resort. The restaurant and bar were closed for remodeling in mid-august. The pool was not heated and there is no hot tub. There was not so much as a pop machine and the only food available was a breakfast bag they gave you which contained a cheap pastry and a banana. The rooms are small for the price. The TV only has three channels despite being satellite. The toilet seat was broken and we arrived to find empty tissue boxes in the bathroom. No air conditioning but I will say they had put a decent size ceiling fan in the room. The beds were reasonably comfortable but the room itself was very outdated and the seating was quite uncomfortable. When we booked we were promised a ground floor room as two people in our party were disabled however upon arrival we were given a second floor room and told that they do not take room requests when you make your booking. The parking was decent but the view out our window was of the storage facility by the pool and pallets of what looked like roofing shingles. For the price I could have gotten a much nicer room had we been able to book more in advance at a different location. I would not stay here again, I would not recommend that anyone reading this stay there, and quite honestly I don't understand how this place could stay in business very long. The people working there seem to be fairly nice but you have to remind them several times when you request something as simple as a plunger for the toilet. Save your money sleep in your car.
Could be a good time but missed. Room was in poor condition see pics. Carpet was damp. Resort was in name only, no pool, no restaurant, outside unkempt and no breakfast as advertised. The prices were a joke, bait and switch with front desk. Told it was Beach front ,not, bay view. Asked for a discount due to lack of amenities and was told take it or leave. If we hadn't made plans to meet friends in the morning would have. Sadly if they don't clean up and remodel it will be gone soon. FYI, the replacement breakfast was a banana and a snack bar. A disappointment at every turn.
The view was spectacular, it was so beautiful. My brother in law, my husband, my nephew and his friend and myself all stayed here. The boys had their own room and we shared the other one, it was good size ( with 2 beds). The room was cleaned ok, except for one pillow ( which had a blood spot on it) there is no air conditioning, the TV in our room was fine with many channels ( not that very much was on) but we were enjoying the weather outside and went into town to enjoy it and walked the beach. My nephew's room was ok but the TV only had a few channels. The pool is outside so it was chilly outside, the pool was very cloudy and nasty looking so we didn't go in. The restaurant/lounge wasn't open but we understood coming back from COVID-19. We brought our own food and cooler. The room could have been cleaner but they were trying, looked like a lot of young kids were working there and they were trying their best. The only complaint I really had was someone let their little child slam the bedroom doors and run up and down the hall. Would give it another shot just because the view was amazing.
One star for location The service desk was "sorry" for too many things. Room was dirty and seemingly unchecked. (The desk said it was checked twice....Bedding was wrapped on the mattress well, but so many other things weren't really acceptable. The bathroom faucet didn't look like it had been cleaned since installation. Old coffee gross filter in the maker. About half the lightbulbs we're dead. The ones I salvaged from other fixtures so my wife could do her make up at the vanity we're at least weeks worth of dust on them. A ring of some ladies(or long haired gentleman's) hair on the shower drain. Just enough things-without a critical bone in your body- to feel like they did anything but tuck the bed back in, and refill towels When approached by these things the lady behind the counter said -well it's a pet room!-... So you don't have to clean anything? Not a little bit impressed. To boot: the owners/management are trying to say these reviews are random people that don't stay there are just lying... My wife and I stayed there. You'll find her review AND NY OWN